Terms of use for our services
The terms that govern the use of our web marketing services and the MAD Task project management application.
Last updated: September 17, 2026
By browsing the madmarketing.ca website, retaining our web marketing services, or accessing the MAD Task application (including through the client portal), you accept these terms without reservation. If you disagree with any part of them, please stop using our website and our services.
MAD Marketing offers web marketing services — Google Ads campaign management, SEO, social media management, website design, graphic design and other related services — as well as an internal project management tool called MAD Task, to which some clients may be granted read-only access through a client portal. These terms apply to all of these services, regardless of how you access them.
Our services rely on third-party platforms and tools (Google Ads, Meta, Google Analytics, GoHighLevel, Cloudflare, WordPress, Shopify, and others). We do not control these platforms and are not responsible for service interruptions, policy changes, account suspensions, cost increases, or data breaches or losses that result from them.
The methodologies, templates, internal tools and source code of the MAD Task application remain at all times the exclusive property of MAD Marketing. Deliverables created specifically for you under a mandate (for example, a website or visuals) are transferred to you once paid in full, unless otherwise agreed in writing; generic elements, libraries or tools reused across clients remain our property.
To the fullest extent permitted by applicable law, our website, our services and the MAD Task application are provided "as is" and "as available," without any warranty of any kind, express or implied, including — without limitation — warranties of merchantability, fitness for a particular purpose or non-infringement.
To the fullest extent permitted by applicable law, MAD Marketing, its partners, employees and subcontractors shall not be liable for any indirect, incidental, special, punitive or consequential damages — including, without limitation, loss of profits, revenue, data, goodwill or business opportunities — arising from the use or inability to use our services, our website or the MAD Task application, even if we have been advised of the possibility of such damages.
In all cases, our total liability to you, for any cause whatsoever, shall not exceed the total amount you paid us during the three (3) months preceding the event giving rise to the claim.
You agree to indemnify and hold MAD Marketing harmless from any claim, loss, damage or expense — including reasonable legal fees — arising from: your use of our services or the MAD Task application; the content, products or advertisements you provide to us; or your breach of these terms or of applicable laws.
Web marketing depends on factors beyond our control: advertising platform algorithms and policies (Google, Meta), consumer behavior, competition and market conditions. MAD Marketing does not guarantee any specific outcome — not rankings, traffic volume, number of sales or leads, nor return on investment. The recommendations, strategies, audits and estimates we provide are based on our expertise and the data available at the time they were prepared, without any guarantee of future performance.
Our efforts, expertise and experience are fully committed to carrying out our engagements. However, your business's performance, profitability and commercial success depend on numerous factors specific to you — your products, pricing, customer service, market — that are entirely beyond our control. Ultimately, we are not responsible for the performance of your business.
MAD Marketing shall not be liable for any delay or failure to perform resulting from circumstances beyond its reasonable control, including — without limitation — third-party platform outages, natural disasters, internet or power outages, or changes to advertising platform algorithms or policies.
We may suspend or terminate your access to our services or to the MAD Task application at any time, notably in the event of non-payment or breach of these terms. Provisions that by their nature should survive termination — including intellectual property, limitation of liability and indemnification — continue to apply.
We may modify these terms at any time; the version in effect is the one published on this page, along with its update date. Your continued use of our services after a change constitutes your acceptance of the revised terms.
If any provision of these terms is found invalid or unenforceable by a court of competent jurisdiction, that provision will be interpreted to best reflect the parties' intent, and all other provisions will remain in full force and effect.
These terms are governed by the laws of the province of Quebec and the applicable laws of Canada, without regard to conflict of law principles. Any dispute shall be submitted to the exclusive jurisdiction of the courts of the judicial district where MAD Marketing has its head office.
For any question about these terms, contact us through our contact form or by phone at 450 994-2767.